What are you agreeing to?
These Terms of Service describe a contractual relationship ("Agreement") between you ("you" or "your") and CashCare Technology Pvt. Ltd. ("CashCare," "we," "us," "our"), regarding your use of this web site ("Website"), your use of the "Buy with CashCare" service as described below in Section 2.1, and your access to your CashCare account information and service through the Website (together, the "CashCare Services" or "Services").
CashCare may unilaterally decide to change this Agreement from time to time, provided, however, that such changes will not impose additional obligations on you with respect to actions you took before the change became effective unless you specifically agree to such changes (for example by clicking on the "Pay Now" button below the updated agreement). If this Agreement is changed, CashCare will give notice to users by posting a new version of this Agreement on our website 7 days before that version becomes effective. If CashCare makes any changes to this Agreement that it deems to be material, CashCare will make a reasonable effort to inform you of such changes, but it is your responsibility to review the Agreement posted to our website from time to time to see if it has been changed.
To be eligible to use the Services, you must be at least 18 years old and an Indian citizen. You represent and warrant that you are eligible to use the Services.
I authorize CashCare, on behalf of its Financing Partner, to make any enquiries with any other finance company / bank / registered credit bureau regarding my credit history with them.
1. I, would like to know through telephonic calls, or SMS on my mobile number mentioned in the Application Form as well as in this undertaking, or through any other communication mode, various CashCare loan offer schemes or loan promotional schemes or any other promotional schemes and hereby authorize CashCareand it's employee, agent, associate to do so. I confirm that laws in relation to the unsolicited communication referred in “National Do Not Call Registry” (the “NDNC Registry”) as laid down by TELECOM REGULATORY AUTHORITY OF INDIA will not be applicable for such communication/calls/ SMSs received from CashCare, its employees, agents and/or associates.
How CashCare will serve you?
"Buy with CashCare" is a closed-end instalment loan product with standard terms of repayment as offered by its authorised financing partners through CashCare's technology platform. "Buy with CashCare" allows you to buy goods or services offered by retail Merchants with whom CashCare partners ("Merchants"). If you agree to use "Buy with CashCare," the financing partner will pay the Merchant on your behalf in exchange for your promise to repay the same amount plus a finance charge as determined by your creditworthiness. In cases, where the retail partner is running an interest free offer, the finance charges with be borne by the retail partner and will not be paid by you.
CashCare Technology ("CashCare") is technology and operating partner to its financing partners. As a service provider, CashCare is fully responsible communicating, transacting and processing on behalf of its financing partners. At no point, CashCare is representing as a lending company. Please refer to your Loan Agreement for details on your contract with the Financing Partner.
CashCare has tied up with financial partners to ensure you get the best financing options. Please refer below for our complete list of financing partners
1. Foresight Holdings Private Limited
2. DMI Finance Pvt Ltd
3. Aditya Birla Finance Ltd
4. Kotak Mahindra Prime Ltd
Loan approval process is as per the discretion of the Financing Partner. CashCare may choose not to provide service to you or to specific Merchants at any time for any reason, including but not limited to, your creditworthiness, your history of transactions on our site, the Merchant's account history or any other reason. CashCare may cancel transactions at any time before a Merchant delivers any goods or services if you violate any term of this Agreement.
By using the CashCare Service, you give CashCare, on behalf of the Financial Partner, permission to investigate your credit record and obtain your credit report in connection with the review of your application for credit. A credit report may also be requested in connection with a credit extension, credit limit request, account renewal, account collection action or dispute investigation. You understand that CashCare may report negative information (such as late payments, missed payments, or other defaults) about your account to credit reporting agencies.
You agree to allow CashCare, on behalf of the Financing Partner, to send you payment reminders from time-to-time. Notwithstanding whether you have consented, you agree that payment reminders may take the form of any available communication. You also agree that if you fail to pay an amount owed to the Financing Partner pursuant to this Agreement, CashCare may engage in collection efforts to recover such amounts from you. These collection efforts may involve contacting you directly, submitting your information to a collections agency, or taking legal action. FAILURE TO PAY MAY AFFECT YOUR CREDIT SCORE.
You agree that CashCare may provide you communications about your account and the CashCare Service electronically or through phone calls or in writing. Standard mobile, message, or data rates may apply and you are responsible for any such fees. CashCare reserves the right to close your account and get Financing Partner to immediately collect all due amounts if you withdraw your consent to receive electronic or other communications or if you revoke access to any third party site on which the CashCare Service relies (e.g., Facebook, Twitter, etc.) or if any such service should revoke or cancel your account on that site. Any electronic communications will be considered to be received by you within 24 hours of the time we email it to you or otherwise send it to your attention (such as via sms or other online notification). We may assume you have received any communications sent to you by postal mail 3 business days after we send it.
If we need to contact you to service your account, you give direct consent to us, as well as servicers, agents, contractors and collectors of your account, to communicate with you in any way, such as calling, texting, or e-mail via:
(a) a mobile phone or landline you provide to us, use to contact us, or at which we believe we can reach you (even if it is not yours),
(b) any email address you provide to us or one of our merchants,
(c) automated dialer systems and automatic telephone dialing systems,
(d) pre-recorded or artificial voice messages and other forms of communications.
You also agree that these communications are not unsolicited (do not follow DND system) for purposes of any state or federal law, and you understand that this may result in additional mobile, text message, or data charges.
If you grant express permission to a third party to take specific actions on your behalf, or access particular information about your account, either through your use of the third party's product or service or through your CashCare account, you acknowledge that CashCare may disclose the information about your account that is authorized by you to this third party. You also acknowledge that granting permission to a third party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. Further, you acknowledge and agree that you will not hold CashCare responsible for, and will indemnify CashCare from, any liability arising from the actions or inactions of this third party in connection with the permissions you grant.
Your use of CashCare
When you provide information to CashCare, you agree to provide only true, accurate, current and complete information about yourself and you agree not to misrepresent your identity or your account information. You further agree to keep your account information up to date and accurate.
In some cases when you attempt to use the CashCare Services to make a purchase, the transaction may be held as pending or be otherwise delayed for processing and confirmation by either CashCare or the Merchant and can be cancelled at any time until it is confirmed by CashCare.
If you use the CashCare Services, you are responsible for any fees or other amounts that your phone service provider charges, such as fees for SMS, data services, and any other fees that your phone service provider may charge.
You may use one of the acceptable methods of payment to make automatic monthly account payment.
Currently acceptable methods of payment are:
(a) Debit Card - Payments made by debit card will be subject to the terms and conditions established by the debit card issuer. If charges cannot be processed through your debit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, you will be responsible for any fees incurred and CashCare will have no liability with respect thereto.
(b) ECS / NACH Transfer - You may pay your account balance by authorizing an Electronic Clearing House (ACH) transaction from your bank account.
(c) Post Dated Cheques - You may pay your account balance by writing a cheques payable to the order of: [Foresight Holdings Private Limited]
(d) NEFT /TPT Transfer
You are responsible for maintaining the secrecy of the login credentials to your CashCare account. You agree to establish reasonable security procedures and controls to limit access to your password or other identifying information to authorized individuals, which includes choosing passwords and other credentials in a manner that will protect the security of your information. Your credentials include your username and password to your CashCare account and to any 3rd Party account you have used to login to your CashCare account. You are also responsible for maintaining the accuracy of the information in your CashCare account.
The information on the CashCare's website is for information purposes only. It is believed to be reliable, but CashCare does not make any promises as to its completeness, timeliness or accuracy. The information and materials contained in the Website, and in this Agreement, are subject to change without notice.
Access to the Services may from time to time be unavailable, delayed, limited or slowed due to, among other things:
(a) servers, networks, hardware failure (including your own computer), telecommunication lines and connections, and other electronic and mechanical equipment;
(b) software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
(c) overload of system capacities;
(d) damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters;
(e) interruption (whether partial or total) of power supplies or other utility of service; strike or other stoppage (whether partial or total) of labor;
(f) governmental or regulatory restrictions, exchange rulings, court or tribunal orders or other human intervention; or
(g) any other cause (whether similar or dissimilar to any of the foregoing) whatsoever beyond the control of CashCare.
Links to non- CashCare websites are provided solely as pointers to information on topics that may be useful to users of the Services, and CashCare has no control over the content on such non-CashCare websites. CashCare makes no warranties concerning the content of such websites, including the accuracy, completeness, reliability of said websites, nor does CashCare warrant that such website or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. If you choose to follow a link to a website not controlled by CashCare, you must do so at your own risk. CashCare does not guarantee the authenticity of documents on the Internet. Links to non-CashCare websites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such websites.
How you may NOT use CashCare?
By using CashCare's Website or Services, you agree that:
1. You will not engage in any activities related to the Services that are contrary to any applicable law or regulation or the terms of any agreements you may have with CashCare;
2. You will not provide false, inaccurate or misleading information;
3. You will not provide information belonging to any person other than yourself;
4. You will not use an account that belongs to another person for yourself or on behalf of another person;
5. You will not use any device, software, routine, file or other tool or technology, including but not limited to any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage or interfere with the Services or to surreptitiously intercept or expropriate any system, data or personal information from the Services;
6. You will not breach this Agreement or any other agreement or policy that you have agreed to with CashCare;
7. You will not use the Services to accomplish a cash advance;
8. You will not commit unauthorized use of CashCare's Website and systems including but not limited to unauthorized entry into CashCare's systems, misuse of passwords, or misuse of any information posted to a site; and
9. You will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure, including but not limited to denial of service attacks, "spam" or any other such unsolicited overload technique.
How CashCare will resolve disputes?
If a dispute arises between you and CashCare, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. In the event of a dispute we encourage you first to contact CashCare at firstname.lastname@example.org to try resolving your problem directly with us.
Before completing any transaction using the Buy with CashCare Services, you will be asked to consent to the CashCare Terms of Service by checking the terms and conditions box on the application form. This action constitutes your electronic signature and manifests your consent and agreement to the following terms:
(a) CashCare may provide disclosures required by law and any other information about your legal rights and duties and your account to you electronically.
(b) CashCare can send any communications, billing statements, or required disclosures (together, "Disclosures") to you electronically via our website or to the email address that you have provided to us, either directly or indirectly via the Merchant to whom CashCare will send funds on your behalf.
(c) CashCare will notify you via e-mail when the Disclosures are available. The Disclosures will be available for at least 30 days and will be provided to you in a format that can either be printed or downloaded for your records. Whenever CashCare sends you an email or text message regarding the Disclosures, that email or text message will contain instructions regarding how to view the Disclosures.
(d) Your electronic signature on agreements and documents has the same effect as if you signed them in ink.
(e) This consent applies to any transaction undertaken through the Services in the past, to all future disclosures and communications on your account, to all future transactions in which you use the Services, at any time, to any transaction with us, and to other Disclosures that we provide to you by email.
You understand that, in order to view and/or retain copies of the Disclosures, you may need a computer with an Internet connection (PCs should be running Windows 7 or higher and Internet Explorer 10 or higher, Chrome, or Firefox; Macs should be running OSX and Safari, Chrome, or Firefox); a mobile device (iOS 6.0 or higher devices running Safari or Chrome; Android 4.0 or higher devices running Android Browser or Chrome), a valid email address, a working mobile telephone number that can receive text messages, sufficient storage space to save Disclosures or the capability to print the Disclosures from the device on which you view them.
You are free to withdraw Your Consent at any time. If at any time you wish to withdraw Your Consent, you can send us your request by submitting a request through the 'contact us' link at www.cashcare.in or emailing email@example.com. If you decide to withdraw Your Consent, the legal effectiveness, validity and/or enforceability of prior electronic Disclosures will not be affected and your account will be closed.
You can update the mobile phone number or email address CashCare uses to send you Disclosures or alerts by submitting a request through the 'contact us' link at www.cashcare.in,or emailing firstname.lastname@example.org.
Your consent to this E-Sign Consent means that Disclosures CashCare provides to you electronically shall have the same meaning and effect as if provided in paper form. An text message or email alerting you that Disclosures are available electronically, provided that the Disclosures are made available online shall have the same meaning and effect as if CashCare had provided those Disclosures to you in paper form, regardless of whether you actually view those Disclosures, unless you have withdrawn your consent pursuant to Section 3, above, prior to receiving such Disclosures,
You agree that CashCare may modify or change the methods of disclosure described herein, and that CashCare may send you Disclosures in paper form at its option. You also agree that CashCare is not responsible for any delay or failure in your receipt of any text message or email notice that is not caused by CashCare's failure to send such a notice to the phone number or email address you have provided for that purpose.
The product value shown on the product details page may be indicative on account of price fluctuations at the partner website. Please note that the order can be confirmed only once the intial payment has been made and the complete list of documents are provided for processing the application. Loan application and order processing may take upto 48 hours once the documents are provided. Any price changes during this period may have to be borne by the customer.
In some cases we are unable to check if the product can be delivered to your pincode by the ecommerce partner. In case the product is out of stock or cannot be delivered to your pincode, we will refund the intial payment made by you within 24 hours. Cashcare reserves the right to not refund the processing fees in case cancellation is made by the customer.
This loan offer is not valid with any other offers that may be available on your product.